Terms of Service

Welcome to Primal Cuts!

These Terms of Service outline the rules and regulations for using the Primal Cuts online store, located at https://primalcutsbiltong.com and https://primalcutsusa.com. By accessing or using this website, you agree to be bound by these Terms.

1. General Conditions

1.1 Primal Cuts offers high-quality biltong products. Our products are made from natural, grass-fed beef, with 16g of protein per ounce.
1.2 You agree to use our website in accordance with these Terms and all applicable laws.
1.3 Any unauthorized use or resale of our products is prohibited.

2. Products & Availability

2.1 Products are subject to availability. We reserve the right to discontinue or limit product quantities at any time.
2.2 All product descriptions and pricing are subject to change without notice.

3. Pricing & Payments

3.1 Prices are displayed in USD and may be subject to taxes or shipping fees.
3.2 Payments are processed securely via Shopify’s payment gateway. We accept major credit cards, PayPal, and other payment methods listed at checkout.

4. Shipping Policy

4.1 Orders are processed within 1-3 business days. Shipping times vary depending on your location.
4.2 We ship across the United States. For international orders, additional fees and delivery times may apply.

5. Customer Satisfaction Guarantee

5.1 At Primal Cuts, we are committed to your satisfaction. If you're unsatisfied with your product, you may request a refund or replacement within 30 days of purchase. Refer to our Refund Policy for details.

6. Intellectual Property

6.1 All content on this website, including logos, images, and text, is the intellectual property of Primal Cuts. Unauthorized use is prohibited.

7. Governing Law

7.1 These Terms are governed by the laws of the United States. Any disputes will be resolved in accordance with these laws.

If you have any questions, please contact us at info@primalcutsbiltong.com.